Privacy Policy

1. Introduction

OpenUtilityRegistry ("we," "our," or "us") prioritizes the privacy of your data. This Privacy Policy outlines our practices for collection, usage, disclosure, and protection of your information during your engagement with our website openutilityregistry.top or while using our yacht charter offerings.

Your utilization of our offerings indicates acceptance of the practices described in this privacy document. We adhere to privacy regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent privacy laws in Canada.

2. Information We Collect

2.1 Personal Information

Personal data you willingly supply when you:

• Reserve a yacht charter
• Reach out to us via our website or phone
• Sign up for newsletters
• Complete inquiries on our website
• Take part in studies or promotional events

This data can consist of:

• Name and contact details (email, phone, physical address)
• Financial details (safely processed by third-party entities)
• Charter preferences and specifications
• Contacts for emergencies
• Food intolerances or health details (if disclosed)

2.2 Automatically Collected Information

We automatically obtain certain device and usage data when you browse our website:

• IP address and geographical details
• Browser type and its version
• Web pages accessed and duration of visit on our site
• Source websites
• Device specifications (model, screen resolution, etc.)

2.3 Cookies and Tracking Technologies

Cookies and related technologies are used to improve your experience on our website. These enable us to:

• Recall your settings
• Evaluate website usage and performance
• Deliver tailored content
• Enhance our offerings

Browsing settings or our cookie consent tool allow you to modify cookie preferences.

3. How We Utilize Your Information

We employ the collected data for these objectives:

• Service Provision: To manage yacht charter provisions, process bookings, and engage with you concerning your reservations
• Customer Care: To address your queries and offer support
• Payment Handling: For financial transactions and invoicing management
• Health and Security: To safeguard our operational integrity and defend against deceitful activities
• Promotions: To send you information and deals (subject to your approval)
• Web Improvement: To assess usage tendencies and enhance the functionality of our site
• Regulatory Adherence: To observe pertinent legal and regulatory stipulations

4. Sharing and Exposure of Information

We respect your privacy and therefore do not sell, rent, or engage in trade of your personal data with external parties. Nonetheless, we might disclose your details in certain instances:

4.1 Service Providers

We might divulge information to reliable third-party providers aiding us in various services including payment processing; website upkeep; email outreach; analytics; customer service functions.

4.2 Legal Obligations

Your data could be revealed if demanded by law, legal actions, court orders, urgent circumstances, or inquiries into possible deception or illicit actions.

4.3 Business Changes

Should there be a merger, acquisition, or asset sale in our business, your details might be part of the assets transferred.

5. Data Protection

We employ suitable measures including encryption, secure servers, access management, assessments, and staff training to shield your data against unauthorized access, change, exposure, or annihilation.

Nevertheless, no data transmission or electronic storage is entirely secure; hence we cannot warrant complete security of your data.

6. Data Retention

We keep your personal data only for the required duration to complete the collected purposes, or as mandated by law. Typical storage periods include:

• Charter records: 7 years (tax/legal reasons)
• Promotional communication: until you choose to opt out or erase
• Web analytics data: 26 months
• Client support records: 3 years following last interaction

7. Your Rights and Preferences

You have rights to access, rectify, erase (with legal exceptions), transfer data, opt-out of marketing, and manage cookies. Use the provided contact details to exercise these rights.

8. Third-Party Services

8.1 Google Analytics

We utilize Google Analytics for traffic analysis. Opt-out is accessible via Google Analytics Opt-out Browser Add-on.

8.2 Social Network Links

Links to social media platforms with their individual privacy protocols may be present on our website.

8.3 Transaction Processors

Our payment processing is handled by PCI DSS-compliant third party systems.

9. Global Data Transfers

Your information might be transferred and managed in countries other than United Kingdom, where we employ suitable measures aligned with current privacy laws.

10. Minor's Privacy

We do not direct our services at individuals below the age of 13, nor purposely collect their data. In case of such data collection suspicion, please get in touch with us promptly.

11. Revisions to This Privacy Policy

Amendments to our Privacy Policy may occur to reflect practice or legal standards shifts. Notification shall be provided through updated policy posting, emailing registered users, or notice display on our platform. Continuation of service use post-amendment signifies your consent.

12. Contact Details

For inquiries about this Privacy Policy or our data handling methods, contact us at:

13. Compliance with Google Ads User Consent Policy

We conform with the Google Ads user consent policy. Cookie/tracking preferences can be altered at any time via our cookie settings portal.